Payment & Shipping
All payments are handled safely and securely via Pay Pal Express Checkout. Once payment is received, your order will be packaged and mailed, usually within 3 days.
- provider - At this time, all products are shipped via Canada Post.
- tracking - While there are cheaper shipping options available from Canada Post, 'Trackable Shipping' is used for two very important reasons. This level of service provides reassurance that your package will be accounted for at every step along it's journey to you, with a delivery confirmation once it's reached it's final destination. This level of service also provides up to $100.00 of insurance coverage in the unlikely event that the package goes missing. If your purchase totals more than $100.00, additional coverage will be purchased at no extra cost to you. Once your order is processed you will receive an email notification of the tracking number assigned to your package.
- cost - The price of the 'Trackable Shipping' method depends on the size and weight of the package. Luckily, the majority of costuming items are not particularly bulky or heavy. In most cases, as long as your order weighs less than 2 kg, you can usually buy quite a number of products for the same base rate of a single item! NOTE: if you are interested in several items and the shopping cart system is not calculating a combined shipping rate, email ElsyiumTribalDance@gmail.com so the shipping charge can be adjusted manually!
- delivery times - Depending on the destination, packages sent by 'Trackable Shipping' are delivered within 4 to 15 business days. If you need a rush order, contact us for expedited shipping rates.